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How Your Phone System Can Help Save Lives And Create A Safe Environment

In order to keep organizations safe, it helps to have a reliable emergency notification system that moves first responders into action quickly and identifies where they are needed most.

To better respond to critical situations, organizations are adding an invaluable emergency notification system app that works in tandem with e911. Employees can easily call emergency centers over the IP system by dialing 911, and an emergency notification app ensures that key personnel can coordinate the in-house emergency preparedness response. The app also provides critical location information about employees calling for assistance. Think of the app as one more tool in a disaster preparedness kit.

When the “code blue” call comes in due to a poisonous gas alert, fire or some other dangerous event, the emergency notification app sends an audible desktop alert and phone calls ripple out to all internal responders and employees. The alerts are site-specific so that if the organization has offices in multiple locations, the information can be customized to relay the need-to-know details for each individual site.

For employees who feel they are in danger, calls into the IP system identify them by name and extension, as well as site and physical location, so first responders can locate them quickly. In-house responders can stay abreast of new and important details as they become available by communicating in real time with one another. They also can leverage an integrated call log of code-blue and emergency-related activities to understand all of the incoming information.

To further beef up the disaster preparedness plan, Mitel Emergency Gateway, an on-site appliance, helps companies meet their e911 obligations. The Emergency Gateway identifies the precise location of callers based on the phone’s MAC address and delivers it to the 911 Enable Emergency Routing Service or the local carrier to transmit to the public safety center. The Mitel VoIP system and the Emergency Gateway work in tandem to route calls from Mitel phones to Public Safety Answering Points across the nation.

Mitel offers the emergency app and the emergency gateway appliance so that organizations can convey the critical information that helps prevent dangerous situations from becoming deadly.

For More Information Please Email or call Matt Steltzer at 800-228-1308

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