Step 1
Outcomes, Baseline, Readiness & ROI
Define success, assess current state, and establish a measurable financial and operational baseline.
Independent, vendor-neutral advisory helping enterprise IT leaders modernize technology, reduce risk, and deliver measurable results.
Norstar advises organizations across technology platforms and initiatives that most directly impact performance, cost, and risk. Our role is to support initiatives that span communications, customer experience, AI, networking, and enterprise cost management.
Unified communications platform initiatives—guiding evaluation, migration strategy, and long-term platform fit.
Customer experience and contact center platform initiatives—focused on performance, scalability, and long-term fit.
Secure network architecture initiatives—evaluating SASE and SD-WAN options to balance performance, security, and long-term scalability.
Evaluating where AI creates measurable value—assessing readiness, use cases, and risk across enterprise platforms.
Technology cost optimization, reducing redundancy and improving contract efficiency across enterprise platforms.
A proven, outcome-driven approach that removes risk and simplifies complex technology decisions.
Define success, assess current state, and establish a measurable financial and operational baseline.
Translate workflows, personas, integrations, and compliance needs into clear technical requirements.
Identify best-fit vendors and validate claims through demos, references, and gap analysis.
Optimize pricing, terms, renewal protections, service credits, and security language.
Ensure adoption, performance tracking, and continuous optimization to drive ROI.
Take the first step toward simpler decisions, lower costs, and reduced risk—with a zero-cost, zero-risk engagement.
Clear, straightforward answers to the questions CIOs and IT leaders ask before making critical technology decisions.