A healthcare organization operating across multiple locations relied on legacy MPLS and VPN connectivity paired with an on-premise phone system. The environment was costly, difficult to scale, and increasingly misaligned with the organization’s operational needs.
Leadership recognized the opportunity to modernize the entire technology stack—network, voice, and contact center—while maintaining reliability, reducing cost, and improving overall capability.
Norstar partnered with the IT Director to guide a comprehensive evaluation and modernization initiative spanning the organization’s core communications and network infrastructure.
Advisory support included:
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