174 UCaaS seats
Director of IT
They got notified that their NEC was end of life and they wanted to move to the cloud. We evualted a number of solutions with them and their setteled on Ring Central as it had all the features that they needed and integrations into their CRM and paging systems
Norstar engaged as a vendor-neutral advisor, evaluating the legacy infrastructure, contract exposure, supportability risks, and modernization requirements. By comparing top UCaaS and CCaaS providers across reliability, cost structure, security, and scalability, Norstar provided the clarity IT leadership needed to make a confident, future-focused decision.
The organization transitioned from NEC to Ring Central, gaining a modern, secure communications foundation with improved uptime, streamlined management, and futureready capabilities.
The IT team reports significant upgrades in system stability, reduced operational overhead, improved user experience, and stronger long-term cost control. The new cloud architecture positions the organization for AI-driven enhancements and continued modernization.
A leading counseling/health care organization with 174 UCaaS seats partnered with Norstar to modernize its communications environment and eliminate the complexity of legacy systems. Working closely with Director of IT, Norstar delivered a vendor-neutral evaluation and guided a seamless transition from NEC to Ring Central. The result was a dramatic uplift in reliability, a more efficient IT workflow, and meaningful long-term cost optimization—built on a future-ready, AI-enabled cloud foundation.
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