110 UCaaS seats
Network Manager
They wanted to move away from Webex and onto MS Teams. They are no profit so theE3 license upgrade was minimal. They needed a blend of both MS teams users and non teams users. We showed them 3 options for MS teams and they settled on Call Tower for their Operator connect platform with SMS texting.
Norstar engaged as a vendor-neutral advisor, evaluating the legacy infrastructure, contract exposure, supportability risks, and modernization requirements. By comparing top UCaaS and CCaaS providers across reliability, cost structure, security, and scalability, Norstar provided the clarity IT leadership needed to make a confident, future-focused decision.
The organization transitioned from Webex to Teams – Call Tower, gaining a modern, secure communications foundation with improved uptime, streamlined management, and futureready capabilities.
The IT team reports significant upgrades in system stability, reduced operational overhead, improved user experience, and stronger long-term cost control. The new cloud architecture positions the organization for AI-driven enhancements and continued modernization.
A leading nan organization with 110 UCaaS seats partnered with Norstar to modernize its communications environment and eliminate the complexity of legacy systems. Working closely with Network Manager, Norstar delivered a vendor-neutral evaluation and guided a seamless transition from Webex to Teams – Call Tower. The result was a dramatic uplift in reliability, a more efficient IT workflow, and meaningful long-term cost optimization—built on a future-ready, AI-enabled cloud foundation.
Learn how our independent, vendor-neutral expertise helps enterprise teams modernize technology, reduce risk, and achieve measurable results.
