851 UCaaS seats, 50 CCaaS seats
IT Director & COO
This Charter School had a VOIP System that was not meeting their need. We assisted in evaluating current system requirement and identifying providers that meet and excceeded those requirements. We ended up saving the school 16% on their
Norstar engaged as a vendor-neutral advisor, evaluating the legacy infrastructure, contract exposure, supportability risks, and modernization requirements. By comparing top UCaaS and CCaaS providers across reliability, cost structure, security, and scalability, Norstar provided the clarity IT leadership needed to make a confident, future-focused decision.
The organization transitioned from ShoreTel Connect Cloud to Ring Central & Nice InContact, gaining a modern, secure communications foundation with improved uptime, streamlined management, and future-ready capabilities.
The IT team reports significant upgrades in system stability, reduced operational overhead, improved user experience, and stronger long-term cost control. The new cloud architecture positions the organization for AI-driven enhancements and continued modernization.
A leading education k-12 organization with 851 UCaaS seats, 50 CCaaS seats partnered with Norstar to modernize its communications environment and eliminate the complexity of legacy systems. Working closely with IT Director & COO, Norstar delivered a vendor-neutral evaluation and guided a seamless transition from ShoreTel Connect Cloud to Ring Central & Nice InContact. The result was a dramatic uplift in reliability, a more efficient IT workflow, and meaningful long-term cost optimization—built on a future-ready, AI-enabled cloud foundation.
Learn how our independent, vendor-neutral expertise helps enterprise teams modernize technology, reduce risk, and achieve measurable results.
