219 UCaaS seats
Director of IT
Customer was on a 1st generation VOIP provider and wanted to integrate into MS Teams. He looked at his current provider and found out that they could not do what he was looking for. They also looked Univerage Blue, Acteon Networks, and Integrat 1 all before we got involved. Once involved we quickly uncovered the 4 things that drove them to selecting Xtium formally Evolve IP with their Teams integrations.
Norstar engaged as a vendor-neutral advisor, evaluating the legacy infrastructure, contract exposure, supportability risks, and modernization requirements. By comparing top UCaaS and CCaaS providers across reliability, cost structure, security, and scalability, Norstar provided the clarity IT leadership needed to make a confident, future-focused decision.
The organization transitioned from Star to Star to Xtium, gaining a modern, secure communications foundation with improved uptime, streamlined management, and futureready capabilities.
The IT team reports significant upgrades in system stability, reduced operational overhead, improved user experience, and stronger long-term cost control. The new cloud architecture positions the organization for AI-driven enhancements and continued modernization.
A leading archtect organization with 219 UCaaS seats partnered with Norstar to modernize its communications environment and eliminate the complexity of legacy systems. Working closely with Director of IT, Norstar delivered a vendor-neutral evaluation and guided a seamless transition from Star to Star to Xtium. The result was a dramatic uplift in reliability, a more efficient IT workflow, and meaningful long-term cost optimization—built on a future-ready, AI-enabled cloud foundation.
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