217 UCaaS seats
Director of IT
The school was on a Mitel Connect formally ShoreTel product that was coming up on End of Life. They wanted to get to the cloud and has tried 3 times with different vendors. She wanted to give it 1 last try and we were able to help her not only find a Cloud solution that fits their technical capable soluiton that meets their financial price point. We not only delivered a state of the art phone system but we also delivered a 911 solution to meet their advanced paging and 911 requirements
Norstar engaged as a vendor-neutral advisor, evaluating the legacy infrastructure, contract exposure, supportability risks, and modernization requirements. By comparing top UCaaS and CCaaS providers across reliability, cost structure, security, and scalability, Norstar provided the clarity IT leadership needed to make a confident, future-focused decision.
The organization transitioned from ShoreTel Premise to Ring Central, gaining a modern, secure communications foundation with improved uptime, streamlined management, and future-ready capabilities.
The IT team reports significant upgrades in system stability, reduced operational overhead, improved user experience, and stronger long-term cost control. The new cloud architecture positions the organization for AI-driven enhancements and continued modernization.
A leading special education school organization with 217 UCaaS seats partnered with Norstar to modernize its communications environment and eliminate the complexity of legacy systems. Working closely with Director of IT, Norstar delivered a vendor-neutral evaluation and guided a seamless transition from ShoreTel Premise to Ring Central. The result was a dramatic uplift in reliability, a more efficient IT workflow, and meaningful long-term cost optimization—built on a future-ready, AI-enabled cloud foundation.
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