2400 UCaaS seats
SR VP of Technology
The Charter School was looking for a single platform to run their class room sessions and their phone system off of. During the evualtion process we review a number of soltutions and they settled on Zoom to be their integrated solution for their entire technology stack
Norstar engaged as a vendor-neutral advisor, evaluating the legacy infrastructure, contract exposure, supportability risks, and modernization requirements. By comparing top UCaaS and CCaaS providers across reliability, cost structure, security, and scalability, Norstar provided the clarity IT leadership needed to make a confident, future-focused decision.
The organization transitioned from Mitel Connect to Zoom, gaining a modern, secure communications foundation with improved uptime, streamlined management, and futureready capabilities.
The IT team reports significant upgrades in system stability, reduced operational overhead, improved user experience, and stronger long-term cost control. The new cloud architecture positions the organization for AI-driven enhancements and continued modernization.
A leading education k-12 organization with 2400 UCaaS seats partnered with Norstar to modernize its communications environment and eliminate the complexity of legacy systems. Working closely with SR VP of Technology, Norstar delivered a vendor-neutral evaluation and guided a seamless transition from Mitel Connect to Zoom. The result was a dramatic uplift in reliability, a more efficient IT workflow, and meaningful long-term cost optimization—built on a future-ready, AI-enabled cloud foundation.
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