455 UCaaS seats
IT Director
The School had a VOIP system from a local provider that was going end of life and would no longer be supported. We assisted in evaluating current system requirement and identifying providers that meet and excceeded those requirements. We ended up saving the school 15% on their annual telecom spend while providing a more robust system that allowed the IT department adminstrative controls they did not have previously.
Norstar engaged as a vendor-neutral advisor, evaluating the legacy infrastructure, contract exposure, supportability risks, and modernization requirements. By comparing top UCaaS and CCaaS providers across reliability, cost structure, security, and scalability, Norstar provided the clarity IT leadership needed to make a confident, future-focused decision.
The organization transitioned from Local VOIP Provider to Ring Central, gaining a modern, secure communications foundation with improved uptime, streamlined management, and future-ready capabilities.
The IT team reports significant upgrades in system stability, reduced operational overhead, improved user experience, and stronger long-term cost control. The new cloud architecture positions the organization for AI-driven enhancements and continued modernization.
A leading education k-12 organization with 455 UCaaS seats partnered with Norstar to modernize its communications environment and eliminate the complexity of legacy systems. Working closely with IT Director , Norstar delivered a vendor-neutral evaluation and guided a seamless transition from Local VOIP Provider to Ring Central. The result was a dramatic uplift in reliability, a more efficient IT workflow, and meaningful long-term cost optimization—built on a future-ready, AI-enabled cloud foundation.
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